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How 777j Handles Your Personal Information

Your account data and payment details — including anything linked to JazzCash, Easypaisa, or Raast — are handled with clear rules that we set out here.

Data collected only for account and payment purposesJazzCash, Easypaisa, Raast wallet data protectedYour right to access or remove your dataPakistan-specific account privacy contextContact path for privacy requests
777j How 777j Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Privacy is built into how your account works at 777j — not something added after the fact. From cookie handling to retention windows, every step in our data process follows a defined rule. Here is how we approach the four areas that matter most to your account.

Cookies and Session Tracking We use session cookies to keep your account active while you browse. Preference cookies remember your login device and wallet choice — you can clear these from your browser settings at any time.
Account Security Practices Your password and payment PIN are never stored in plain text. Account access requires OTP verification on new devices, which means a code is sent to your registered mobile number before login is approved.
Data Retention and Deletion We keep your account data while your account is open. If you close your account, we retain only the minimum records required by applicable rules in your region, then delete the rest on a scheduled cycle.
Who to Contact for Changes Privacy requests — including data access, correction, or deletion — go to our support team. You can reach them via live chat or email, and we will verify your identity before making any changes to your record.
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, update, or request removal of your personal data, our support team handles privacy requests directly. Queries about JazzCash or Easypaisa wallet data linked to your account can be raised through any of the channels below, and we aim to respond within a reasonable time frame based on the nature of your request.

Live Chat Start a live chat session from your account dashboard to raise a privacy query. Our team will confirm your identity before discussing any account data.
Email Support Send your data access or removal request to our support email address. Include your registered mobile number so we can match your account record securely.
Account Help Centre Log in and navigate to the Help section in your account settings. From there you can submit a privacy request form directly tied to your wallet and profile.

Your Privacy Questions Answered

These are the questions we hear most often from account holders in Pakistan about how their data is handled, what rights they have, and how to act on those rights through their 777j account.

We collect your name, mobile number, and payment method details — including any JazzCash or Easypaisa wallet you link. We also log your device type and IP address for security purposes.

No. Wallet data linked to JazzCash, Easypaisa, or Raast is used only to process your deposits and withdrawals. We do not sell or share this data with third-party marketers.

Send a request via live chat or email from your registered contact. We verify your identity first, then provide a summary of the personal data tied to your account record.

Yes. Once you close your account, submit a deletion request through support. We remove your personal data except for the minimum records that applicable rules in your region require us to keep.

We use session cookies to keep you logged in and preference cookies to remember your device and wallet choice. You can remove or block these through your browser settings without losing account access.

A one-time password is sent to your registered mobile number every time you log in from an unrecognised device. Your account will not open until that OTP is entered and confirmed.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.